Outpatient Clinic

Overview

The Outpatient Clinic is located on Mississaga Street, with convenient drop off and parking.Our team of Nurses works with Surgeons, Internists, Anesthetists and General Practitioners.

All appointments are pre-booked by your specialist or your family physician. Our clerk will ask for your health card and photo identification (if your health card does not have your picture) and verify that your address, phone number, and emergency contact person etc. are all up to date.

Hours of Operation

The Clinics available at Soldiers’ are:

• Outpatient Transfusion Clinic: For patients requiring transfusions of blood products, therapeutic infusions, or intravenous (IV) specialized medications located on H2/oncology floor.
• Fracture Clinics: We offer paediatric and orthopedic care. The fracture clinic operates Monday –Friday and there are 5 orthopedic surgeons. Patients come to the clinic to have their fractures assessed, casted, and casts removed.
• AIC Clinic: The Arthroplasty Intake Clinic is a provincial initiative to decrease wait times for total joint replacements. This program is operated by Royal Victoria Regional Health Centre (RVRHC) using a physiotherapist and clerical support.
• Ophthalmology Clinic: Consists of laser treatment or fluorescein angiography. The clinic also offers procedures and treatment for Macular Degeneration.
• ENT: Ear, Nose and Throat for surgical procedures done under local anesthetic.
• Plastics Clinics: Surgical procedures not requiring general anesthetic
• General Medicine: Bone Marrow, Paracentesis or Thoracentesis procedures.
• General Surgery: Surgical procedures done under local anesthetic.
• Urology: Variety of Urological procedures
• Anesthesia Procedural Clinic (APC): Treatment for chronic pain, including spinal & epidural injections.
• Gynecology: Leeps general gynecology procedures and cancer screening.
• Thoracic Clinic: This is the follow-up clinic for post Thoracic surgery patients location on H2/Oncology floor.
• Pre-operative Anesthetic Clinic (PAC): Providing assessment and education to patients and families either in person or by phone.

Musculoskeletal Rapid Access Clinics

Access to OSMH Musculoskeletal (MSK) Rapid Access Clinics (RACs)

Access is obtained by Primary care provider sending referral form through Regional Central intake process. Patients will then be contacted within 2-4 weeks of receiving referral to set up an appointment time (appointment set up may vary based on volume of referrals).  There are additional RAC clinic locations within the North Simcoe Muskoka LHIN and extending beyond. Care access and alignment will be coordinated with the patient.

What is the Musculoskeletal (MSK) Rapid Access Clinic (RAC)

Patients who have Moderate/Severe Hip or Knee Osteoarthritis are assessed by an Advanced Practice provider.  During their assessment mobility, swelling, pain, range of motion and strength are reviewed.  Individual treatment plans are then determined and may consist of conservative management, self-management, surgical referral and/or referral to exercise programs.

Osteoarthritis Guide for Patients

Regional Coordinated Access for Musculoskeletal (MSK) Rapid Access Clinics (RACs)

Regional Coordinated Access for hip and knee care in Ontario refers to a system of Musculoskeletal (MSK) Rapid Access Clinics (RACs). This provincial initiative aims to provide timely, high-quality, and integrated care for patients experiencing hip and knee osteoarthritis.

How the Regional Coordinated Program Works:

The coordinated access model is designed to streamline patient journeys and reduce wait times for assessment and potential surgery.

• Referral Process: Patients must obtain a referral from their primary care provider (family doctor or nurse practitioner). This referral is sent to a regional central intake program, which coordinates the patient’s care pathway.
• Centralized Intake: The central intake system directs the referral to the appropriate Rapid Access Clinic, often the one closest to the patient’s home, or based on the patient’s choice of hospital or surgeon.
• Assessment by Advanced Practitioner: Within 4 weeks of receiving the referral the patient is contacted for an appointment at the RAC by a specially-trained Advanced Practice Provider (APP). **Wait times may vary per RAC clinic.
• Individualized Care Plan: Based on the assessment, the APP determines the most appropriate care plan.
  • Surgical Candidates: If surgery is necessary, the patient is referred to an orthopedic surgeon for a consultation. This model has proven to reduce wait times for both the initial assessment and surgery.
  • Non-Surgical Candidates: Patients who do not require surgery are provided with an evidence-based self-management plan, education, and referrals to local non-surgical services like physiotherapy.

 Key Benefits

• Timely Access: Patients receive assessments and treatment recommendations faster than traditional models.
• Coordinated Care: The central intake and triage process ensures a seamless journey through the healthcare system.
• Right Care, Right Time: The model ensures patients are directed to the most appropriate treatment option, whether surgical or non-surgical, based on a comprehensive assessment.

Additional information/Other links:

•  Ontario Health Surgical wait times list
• Mississauga Halton Central Intake Program

Provider Information and Intake Form

Provider referral considerations for patients experiencing mild Osteoarthritis:

• Physiotherapy and/or similar exercise-based programs
• GLAD OA program – managing hip and knee Osteoarthritis -gladcanada.ca
• The Arthritis Society (Arthritis Rehabilitation and education Program (AREP) Arthritis Society Canada
• Referrals to sports medicine physicians, physiatrists, pain specialists, interventional radiology programs

Musculoskeletal Central Intake From

** RAC access and clinic appointments will be based on patients who have positive imaging for moderate/severe hip or knee osteoarthritis