Pay My Bill

During your stay, you may incur some additional costs not covered by the Ontario Health Insurance Plan (OHIP) or other insurance such as crutches or some casts. When this occurs, Soldiers’ will keep track of the charges and provide an invoice at discharged and send one via mail.

Paying a Patient Invoice

How much will I be charged?

Prices are reviewed annually to ensure alignment with OHIP and the Ontario Medical Association.  Please refer to the invoice provided to you to review the charges and review the uninsured services and supplies price list below.

When is my payment due?

Payment can be made in real-time or after your appointment.  Your billing information and signature is needed before you leave the hospital (wherever possible).

Payment Methods

At OSMH there are many different methods for which patients can pay invoices. These are as follows;

Method Days/Hours of operation Payment types accepted
Online via OSMH website (click purple button below) Any time MasterCard, Visa, American Express and Interac Online
In person at OSMH Cashier Mon to Fri, 0900 – 1500 Credit card, debit card, cash, cheque
In person at the OSMH Emergency Department Any time Credit card, debit card, or exact cash
Call the OSMH Business Office at ext. 3741 Mon to Fri, 0800 – 1600 Credit card
Mail a Cheque Any time Cheque

You are about to be rerouted to a 3rd Party Website which provides an Online Payment System for OMSH patients. Any link clicked on to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Part Website, including those relating to confidentiality, data privacy and security.

Please have your OSMH invoice ready. You will need important information such as amount owed, charge description and the Account Number or FIN.

We accept payments using: MasterCard, Visa, American Express and Interac Online.

You will receive a confirmation receipt following your payment to be maintained for your records. Any information provided is maintained strictly for payment purposes. OSMH does not use the information for any other purposes.

Refunds/Returns – please contact the OSMH Business Office at ext. 3741 regarding any refunds/returns to be issued

All payments are made in Canadian Dollars

If you are experiencing any other issues please contact;

Orillia Soldiers’ Memorial Hospital – Business Office
170 Colborne Street West
Orillia, Ontario L3V 2Z3
Phone: 705 325-2201 ext 3741
Fax: 705 325-7394 Attn: Business Office

Click here to pay your bill


Uninsured Services & Supplies Price List

2023 Non-insured Services and Supplies Price List