Pay My Bill
During your stay, you may incur some additional costs not covered by the Ontario Health Insurance Plan (OHIP) or other insurance such as crutches or some casts. When this occurs, Soldiers’ will keep track of the charges and provide an invoice at discharged and send one via mail.
Paying a Patient Invoice
How much will I be charged?
Prices are reviewed annually to ensure alignment with OHIP and the Ontario Medical Association. Please refer to the invoice provided to you to review the charges and review the uninsured services and supplies price list below.
When is my payment due?
Payment can be made in real-time or after your appointment. Your billing information and signature is needed before you leave the hospital (wherever possible).
Payment Methods
At OSMH there are many different methods for which patients can pay invoices. These are as follows;
Method | Days/Hours of operation | Payment types accepted |
Online via OSMH website (click purple button below) | Any time | MasterCard, Visa, American Express and Interac Online |
In person at OSMH Cashier | Mon to Fri, 0900 – 1500 | Credit card, debit card, cash, cheque |
In person at the OSMH Emergency Department | Any time | Credit card, debit card, or exact cash |
Call the OSMH Business Office at ext. 3741 | Mon to Fri, 0800 – 1600 | Credit card |
Mail a Cheque | Any time | Cheque |
You are about to be rerouted to a 3rd Party Website which provides an Online Payment System for OMSH patients. Any link clicked on to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Part Website, including those relating to confidentiality, data privacy and security.
Please have your OSMH invoice ready. You will need important information such as amount owed, charge description and the Account Number or FIN.
We accept payments using: MasterCard, Visa, American Express and Interac Online.
You will receive a confirmation receipt following your payment to be maintained for your records. Any information provided is maintained strictly for payment purposes. OSMH does not use the information for any other purposes.
Refunds/Returns – please contact the OSMH Business Office at ext. 3741 regarding any refunds/returns to be issued
All payments are made in Canadian Dollars
If you are experiencing any other issues please contact;
Orillia Soldiers’ Memorial Hospital – Business Office
170 Colborne Street West
Orillia, Ontario L3V 2Z3
Phone: 705 325-2201 ext 3741
Fax: 705 325-7394 Attn: Business Office
Uninsured Services & Supplies Price List
2024 Non-insured Services and Supplies Price List