Mental Health
Programs & Services

Mental Health

Mental Health Services at Orillia Soldiers’ Memorial Hospital (OSMH) provides assessment, treatment and ongoing support to people 16 years of age and older and their families in our community with mental illness, addictions and mental health problems.


Our services are focused on wellness, recovery and prevention, which facilitates the movement of our clients from one program to another.

Mission Statement

To provide mental health and addiction services to those individuals experiencing a mental health crisis, a serious mental illness and/or issues with addiction

Vision Statement

To provide the highest quality of care to our clients

Crisis Response

This program provides crisis intervention services for people experiencing acute symptoms of mental illness and/or acute psychosocial distress.

This program offers:

  • Assessment through the Emergency Department of Orillia Soldiers’ Memorial Hospital or the Community Mental Health House
  • Same day or next working day appointments
  • Short term follow-up
  • Referral to other Mental Health and Community Services
  • Support to mental health consumers as part of an individual crisis plan

Contact Us

OSMH Crisis Services
170 Colborne Street West
Orillia, ON L3V 2Z3

705-325-2201 ext. 3536

Other Resources

Simcoe County Mental Health Crisis Line



For services 24 hours per day 7 days per week

Acute Out-Patient Services

This service provides out-patient consultation and follow-up to those individuals experiencing an acute or persistent psychiatric illness. Our Psychiatrists and Counselors provide assessment, treatment and ongoing supportive counselling.

Out-Patient Counseling Service Provides:

  • Short-term solution-focused and problem-solving intervention to clients requiring individual assistance in the resolution of difficulties stemming from their mental illness
  • Referral to community services

Referral Contact

Mental Health Services
170 Colborne Street West
Orillia, ON L3V 2Z3

705-325-2201 ext. 6415

Community Mental Health Service

The Community Mental Health Program provides services for individuals who need longer term treatment and support that extends beyond an acute illness.

The program provides:

Community Mental Health Clinic

  • All new referrals are vetted through an intake system where eligibility and appropriateness for service is determined. Referral to other resources in the community may be a part of the intake process.
  • Treatment plans for eligible persons may include health education, counselling, and support for people who have a serious mental illness.

Case Management

  • This program provides active community support for individuals with serious mental illness so that they can manage their illness, maintain stability and enjoy their preferred normal activities and relationships.
  • There is a supportive housing component embedded into the case management program for individuals who are homeless or at risk of homelessness, as a result of their illness and life skills challenges

Referral Contact

Community Mental Health Service
170 Colborne Street West
Orillia, ON L3V 2Z3

705-325-2201 ext. 3122

Day Hospital

The Day Hospital program provides interventions for acute symptoms of mental illness or psychosocial stressors that interfere with daily living as an alternative to an in-patient admission. This partial hospitalization option allows patients to continue with evening routines while learning new coping skills and strategies during the day in a supportive environment with a multidisciplinary team.

The Day Hospital program provides group and individualized support, averages three weeks in length, with the expectation that patients attend daily from Monday to Friday.

The program provides:

  • Assessment and stabilization for clients experiencing problems arising from crisis situations
  • An alternative to hospitalization for clients whose condition, if not stabilized, could result in hospitalization with the emphasis on skill development and system management
  • Transitional support for clients who no longer requires inpatient care but who do require ongoing contact within a structured and supportive environment to prevent relapse
  • Support and supervision to clients within the community who are undergoing medication adjustments

Referral Contact

Mental Health Services
170 Colborne Street West
Orillia, ON L3V 2Z3

705-325-2201 ext. 6395

In Patient Services

As an acute care Schedule 1 facility, the in-patient unit provides treatment for the acutely mentally ill adult population. Treatment is provided through a multi-disciplinary team of healthcare professionals. Services include pharmacotherapy, group therapy and individualized daily assessments. The client and their family are considered to be an integral part of the treatment team and are encouraged to take an active role in the development of their plan of care.

The program provides:

  • 23 bed in-patient unit which includes an extra care area for clients requiring close monitoring and supervision
  • A focus on short term assessment, stabilization, symptom reduction and active treatment
  • A broad range of individual and group interventions
  • A multidisciplinary team approach to care and treatment
  • The opportunity for clients and their families to be actively involved in their plan of care and discharge planning
  • Referral to community service agencies if required.

This service is available to residents of Muskoka and the North East portion of Simcoe County. The service works in collaboration with the Simcoe Muskoka Acute Mental Health Service to ensure timely access to an acute care bed.

Click Here for our Inpatient Admission Handbook

Perinatal Mental Health

The Perinatal Mental Health Program connects families, primary care providers and community agencies/organizations supporting families within the perinatal period (preconception, prenatal, postpartum with mental health concerns, such as depression and anxiety) with the Regional Perinatal Mood Disorder Coordinator.

The program offers:

  • System navigation (referral pathways, consultation)
  • Education and training on perinatal mental health issues – assessment, screening, diagnosis, treatment and recovery
  • Community awareness campaigns
  • Advocacy
  • Linkage to community agencies/organizations whose mandate is to support women and their families
  • Support for primary care providers

Useful Resources

Click here for Perinatal Mental Health & Parenting Supports in North Simcoe Muskoka

Click Here for our Perinatal Mental Health Information (EN)

Click Here for our Perinatal Mental Health Information (FR)

Community Mental Health Service
170 Colborne Street West
Orillia, ON L3V 2Z3

705-325-2201 ext. 3122