2026-2031 Strategic Plan
Strategic Plan
We are proud to introduce the OSMH Strategic Plan for 2026–2031, a comprehensive roadmap focused on expanding partnerships and integrated care over the next five years. Its ongoing commitment to working collaboratively with community and regional partners is reflected in a Shared Purpose – We are committed to improving health and wellness. Together we will achieve our goals through system co-design in a culturally safe and meaningful way.
This plan reflects our collective vision of Building a Healthier, More Integrated Future, For All. Shaped by the voices and values of those we serve and work alongside, it draws on nearly a year of extensive consultation with more than 900 team members, patients, families, volunteers, and over 40 community and health system partners.
Built on our core values of Trust, Teamwork, Integrity, Accountability, and Humility, the plan is anchored by three foundational commitments: Culture of Community, Inclusion & Belonging; Continuous Quality Improvement; and Robust Financial Health.
These commitments are advanced through four strategic pillars: Inspired by our Team; Advancing Partnerships Across the System; Expanding Integrated Care with Patients; and Modernizing Infrastructure and Digital Innovation.
The new Strategic Plan serves not only as a roadmap but as a promise—to build on collective strengths, embrace innovation, and ensure every individual has access to safe, inclusive, and high‑quality care. Together, we are Building a Healthier, More Integrated Future, For All.
Shared Purpose
We are committed to improving health and wellness. Together we will achieve our goals through system co-design in a culturally safe and meaningful way.
All my Relations. Toutes Mes Relations. Mitakuye-Oyasin.
Vision
Building a healthier, more integrated future, for all
Mission
Provide high-quality compassionate care for the communities we serve
Foundational Supports
Culture of Community, Inclusion and Belonging
That reflects our commitment to diversity, equity, inclusion, reconciliation and belonging.
Continuous Quality Improvement
To ensure that every initiative is grounded in ongoing learning, measurable results, and a commitment to safer, more effective patient and team experiences.
Robust Financial Health
To ensure long-term sustainability and responsible stewardship of resources.
Values
We value TEAMWORK. We collaborate across disciplines to deliver compassionate, coordinated care that puts communities first.
We value TRUST. We build confidence through transparency, reliability, and a shared commitment to patient well-being.
We value ACCOUNTABILITY. We take accountability of our actions and outcomes, striving for excellence in service and stewardship.
We value INTEGRITY. We uphold the highest standards of ethics and honesty in every decision and interaction.
We value HUMILITY. We listen, learn, and serve with gratitude, recognizing that every voice and experience matters.
Strategic Pillars
Inspired by our Team
We believe that our Team inspires each of us to excel, supporting our commitment to maximizing our potential by nurturing a culture of continuous learning, innovation, and gratitude. By also enhancing safety and wellbeing, we empower team members to find meaning in their work and foster a deep sense of belonging.
Objectives
- Advancement of culture of wellness, recognition and belonging
- Ongoing efforts to celebrate achievements and acknowledge contributions and cultivate a culture of gratitude
- Commitment to providing growth opportunities, training, and development to empower our Team for future success
Expanding Integrated Care with Patients
We are committed to expanding integrated care by advancing coordination across our services, systems, and teams. This includes deepening collaboration with our Couchiching Ontario Health Team, Primary Care, and our patients and partners to improve data sharing, support shared decision-making, and foster interdisciplinary teamwork. By integrating care pathways and promoting continuity between patients and providers, we will increase access to care and drive meaningful improvement in population health.
Objectives
- Expand integrated care models by aligning services and teams through shared governance and coordinated care pathways
- Improve local access, reduce wait times, and connect more closely with Family Physicians and Primary Care
- Co-create seamless patient access, transitions and pathways through collaboration between patients, families, and providers
Advancing Partnerships Across the System
We are committed to advancing partnerships that strengthen health system planning. By deepening collaboration with healthcare, academic, government and Indigenous partners, we can co-create innovative solutions that address complex challenges and amplify our collective impact.
Objectives
- Grow academic and government partnerships to foster new innovations
- Collaborate with System Partners to optimize access to care across the region
- Build continued trust with system partners, align services, and enhance system sustainability
Modernizing Infrastructure & Digital Innovation
We are committed to modernizing space and systems to benefit patients and team members now, and to ready ourselves for a new hospital where patients receive seamless, connected care and team members have the tools and facility they need to thrive.
Objectives
- Modernize hospital spaces to create safe and supportive environments for patients and team members while advancing planning for the new hospital
- Optimize information technology infrastructure, interconnectivity, and data sharing
- Leverage efficiencies of digital tools and Artificial Intelligence
Indigenous Health in Indigenous Hands
OSMH and the Indigenous Health Circle (IHC) have entered into a collaborative relationship grounded in humility and respect, aiming to address shared priorities in Indigenous patient care and enhance regional health data for those who self-identify as Indigenous.
This partnership reflects OSMH’s continued commitment to reconciliation, cultural safety, and supporting Indigenous self-governance in healthcare.
In entering into this relationship, it is agreed OSMH and the IHC will work collaboratively to acknowledge and support the significance of Indigenous Health in Indigenous Hands.
Ethical Practice
OSMH’s Ethics Committee supports ethical, values-based practice and behavior, builds capacity, and encourages dialog within the organization. Through regular committee meetings, organization-wide education sessions and an established process to identify, consult on, and resolve ethical dilemmas, ethics is an integral aspect of the OSMH care experience and organizational practice.
OSMH utilizes the Ethics SBAR Framework, which outlines the fundamental steps in ethical decision making in the SBAR communication format (Situation, Background, Assessment, Recommendations). OSMH team members are guided through a series of questions that assist to examine issues from various perspectives and work through an ethical decision-making process.
