COVID-19 updates from Orillia Soldiers’ Memorial Hospital

Couchiching Clinical Assessment Centre (Testing & Vaccination)

Couchiching Clinical Assessment Centre (Testing & Vaccination) – located at 170 Colborne Street, off Volunteer Drive, Kiwanis Building, Orillia, Ontario.

PARKING:  Please be aware that dedicated parking for those attending the Testing and Vaccination Centre is available immediately adjacent to the Centre, which is off Volunteer Drive, located near the West Entrance to the hospital.  The Testing and Vaccination Centre is located inside the Kiwanis Building on OSMH property. View a map by clicking here.

COVID-19 Vaccines

OSMH is currently offering COVID-19 Vaccines to individuals who meet current Public Health eligibility criteria. Click the button below to book an appointment.  To inquire about Paediatric Vaccines, please call 705-325-2201 ext. 3522 or email:




Monday – Friday 9:00am – 5:30pm
Saturday – Sunday 10:30am – 1:30pm
Holidays 10:30am – 1:30pm


COVID-19 Testing

Please ensure you meet current eligibility to obtain a PCR COVID test before you book an appointment. Those who do not meet eligibility will be turned away.  If you do not meet eligibility to receive a PCR COVID test please click here for more information.



Monday – Friday 9:00am – 5:30pm
Saturday – Sunday 10:30am – 1:30pm
Holidays 10:30am – 1:30pm

Appointments can also be booked by calling 1-888-589-4109

Click here to find a testing centre based on your location.

If you do not qualify for a PCR test CLICK HERE for our support guide.

Things to know when attending the Testing Centre

  • Do not enter the hospital at the main entrance. Please park in the parking lot on Volunteer Drive
  • Please follow all precautions including wearing a mask, social distancing and frequent hand hygiene

If I am tested, how long will it take to get the results?

  • The results take 24 to 48 hours

Isolation Guidelines

Isolation guidelines if you have tested positive or have Covid-19, Cold and or Flu symptoms:

You are encouraged to follow up with your healthcare provider if you need further assistance while recovering from a COVID-19 infection.  If you do not have a primary healthcare provider you may also contact  Telehealth Ontario at 1-866-797-0000, your local public health unit, or seek emergency care if you experience severe symptoms by calling 9-1-1 or visiting a local emergency department.

Do not call 911 unless it is an emergency.

What are COVID-19 treatments?

COVID-19 treatments (including the Paxlovid pill) are available for people who have COVID-19 and are at higher risk of becoming seriously ill. These treatments are available for free by prescription for anyone who would benefit from them.

COVID-19 treatments can help people who are at higher risk of becoming seriously ill stay out of the hospital. They must be taken within the first five to seven days (depending on the treatment) after symptoms start.

Paxlovid Questions? – Click Here

Who is eligible for COVID-19 treatment?

To get treatment, you must test positive for COVID-19 (by polymerase chain reaction (PCR) or rapid antigen test) and a health care provider must assess you to determine if treatment is right for you, which includes whether or not you are at higher risk of becoming seriously ill.

People meeting the following criteria should get tested and assessed for treatment:

  • over 18 and immunocompromised (have an immune system that is weakened by a health condition or medications)
  • over 70
  • over 60 with fewer than three vaccine doses
  • over 18 with fewer than three vaccine doses and at least one of the following risk conditions:
    • obesity
    • diabetes
    • heart disease, hypertension, congestive heart failure
    • chronic respiratory disease (including cystic fibrosis)
    • cerebral palsy
    • intellectual or developmental disabilities
    • sickle cell disease
    • moderate or severe kidney disease
    • moderate or severe liver disease
    • pregnant and unvaccinated (zero doses)

Use the Ontario government’s COVID-19 antiviral treatment screener to help you decide if you should be tested and assessed for treatment.

Meeting the criteria above does not guarantee access to COVID-19 treatment. A health care provider at the clinical assessment centre will test you if needed and do an assessment to decide if you should get treatment.

Visitor Policy (updated June 21, 2022)

Orillia Soldiers’ Memorial Hospital recognizes the crucial role that care partners play in the lives of its patients and their care journeys. Orillia Soldiers’ Memorial Hospital has been operating within a phased approach to support the presence of visitors and care partners throughout the COVID-19 pandemic.

As of Tuesday June 21, 2022, visitors to Orillia Soldiers’ Memorial Hospital (OSMH) will be able to ‘self-screen’ for symptoms of COVID-19.  It is part of a change from Active screening, where visitors are posed a series of questions about their own health or possible exposure to COVID-19 prior to entering, to Passive screening, where visitors are asked to make that determination for themselves.   Visitors who fail self-screening are encouraged to refrain from entering the hospital.

Additionally, visitors will no longer need to register in advance, however limits will remain in place regarding the number of visitors per patient at any one time.   Due to physical space constraints on most inpatient care units, patients are permitted one visitor at a time during regular visiting hours from 10 am – 8 pm.   Some exceptions apply in areas such as the Inpatient Paediatric unit and Obstetrics where more than one visitor is permitted.

Visitors will still be required to wear a hospital-provided face mask at all times while inside the hospital, apply hand sanitizer frequently throughout their visit, and abide by physical distancing and other COVID-19 precautions.

The hospital strongly encourages all visitors be vaccinated against COVID-19 but as part of the move to Passive screening, will no longer require proof of vaccination as a condition of entry.

Here are some important things you need to know:

*Visitors right to be present can be revoked at any time should they choose to not adhere to infection control practices.*

One visitor is permitted at a time, between 10:00 a.m. and 8:00 p.m. unless otherwise directed, e.g. Obstetrics and Pediatrics; end-of-life or at discretion of the care team.

All Visitors must:

  • Self -screen at each visit to ensure that they have no signs and symptoms of COVID-19 or any other communicable illness.
  • Adhere to all necessary infection control practices – frequent hand washing, wearing a hospital provided surgical mask at all times, maintenance of physical distancing.
  • Check in at their destination (unit/department/clinic) to be tracked by staff member in the Visitor Log.
  • Visitors are restricted to the patient’s room and to the appropriate restroom facilities.
  • Visitors are permitted to access the cafeteria, but are required to provide the requisite information on the contact sheet provided adjacent to the cash register.
  • Those who are accompanying patients in the Emergency Department, for day surgery or outpatient clinic appointments, are to remain with the patient at all times unless otherwise directed by a member of the care team, e.g. day surgery visitors may be asked to depart and return to the hospital following the procedure as waiting room space is currently restricted.

Could visiting be stopped?

  • If the number of COVID-19 cases in the community increases or if we are in an outbreak, Public Health can put restrictions on all visiting.

How can I book a COVID-19 vaccine? 

Thank you for continuing to partner with us in keeping everyone safe.

If you have further questions please contact 705-325-2201 ext. 0

COVID-19 Resources and News


Information for Children & Families